Effective Date: June 10, 2025
By accessing or using the services provided by Surge AI ("we," "us," or "our"), including our SaaS platform for predicting employee attrition and enhancing retention, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
Surge AI offers AI-powered insights and analytics tools to help organizations predict employee attrition and improve workforce retention. Our services include data visualization, predictive analytics, and actionable insights based on customer-provided and automatically collected data.
Our services rely heavily on data provided by users and collected through the platform. By using our services, you consent to our collection, use, and processing of data in accordance with our Privacy Policy and Cookies Policy.
All content, trademarks, service marks, logos, and software used on the Surge AI platform are the property of Surge AI or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the services solely for your internal business purposes.
Our services are provided "as is" and "as available." We disclaim all warranties, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the services will be uninterrupted or error-free, or that the predictions and insights will be 100% accurate.
To the fullest extent permitted by law, Surge AI shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the platform, including any loss of data or business opportunities.
We may suspend or terminate your access to the platform at any time, with or without cause or notice, including if you violate these Terms.
We reserve the right to modify these Terms at any time. We will post the updated Terms on this page, and your continued use of the platform constitutes your acceptance of any changes.
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at team@upsurge.work.